Hours: Monday-Friday 40 hours/week
Location: 316 Spruce Street South, Timmins ON

Living Space is a non-profit corporation dedicated to ending homelessness by providing services, shelter, project coordination and planning. It operates programs, including a free low-barrier emergency shelter at 316 Spruce Street South, where a range of community partners offer services to help people transition into stable housing. Living Space coordinates planning, volunteer training, and funding applications to support efforts to end homelessness.

Position Summary:
Under the general direction of the Senior Management Team, the Care Coordinator will work collaboratively with community partners and across different program areas of Living Space. The position supports individuals who experience persistent and chronic homelessness with a focus on connecting and supporting clients to achieve physical and mental well-being. Leading Healthcare Case Management and program development will be the primary role to ensure that client needs are being met. The position operates in accordance with related legislation, Living Space policies and procedures, and the Code of Conduct.

Requirements:

• Paid or unpaid experience working with vulnerable individuals.
• Ability to speak multiple languages; including Cree will be considered an asset.
• Registered Practical Nurse or Registered Nurse in good standing with the Ontario College of Nurses.
• Experience leading a program or department within the health service field.
• Ability to maintain confidentiality effectively with the ability to work within professional and ethical guidelines.
• The ability to engage and work with a broad range of clients with diverse and complex issues.
• Demonstrated critical thinking skills including strong clinical judgement and conflict resolution skills.
• Knowledge and understanding of the complex issues related to addictions, mental illness, poverty, and homelessness, as well as the impact of social/cultural/economic factors on the determinants of health.
• Experience with electronic reporting and case notes is considered an asset.
• Any additional training certificates are considered an asset: CPI, ASIST, Mental Health First Aid.
• A satisfactory Vulnerable Sector Criminal Records Check is required.
• Living Space has a Vaccination Policy that requires employees to take part in COVID-19 vaccination programs recommended by Public Health.

Core Competencies:

• Experience working in a cross-cultural environment.
• Experience advocating for marginalized and complex clients.
• Demonstrated knowledge of issues related to poverty, homelessness, substance use, and mental illness.
• Demonstrated ability to work independently in community settings with minimal supervision.
• Demonstrated ability to develop a wide range of high-quality written materials. This includes but not limited to case notes, shift logs, incident reports, legal documents, and electronic documentation.
• Proven effective time management skills.
• Demonstrated strong sense of initiative, personal accountability, and dependability.
• Familiarity with community partners and the programs they offer.

Specific Duties:

• Support clients to secure health care of their choice.
• Build partnerships with and support local partner agencies connected to Living Space through collaborative endeavors to eliminate homelessness and poverty in our communities.
• Work collaboratively with partners of the housing program to support landlords as necessary.
• Collect, organize, maintain, and report to management statistics and information related to homelessness and health program outcomes.
• Advocate, refer, and connect individuals with appropriate services, supports, and resources based on their needs and choice.
• Wraparound services for clients to help eliminate real and/or perceived barriers that prevent or inhibit client’s access.
• Determines the need for and initiates consultations with other services and healthcare providers in a timely and supportive manner.
• Provides emergent and ongoing care for patients with a wide range of health issues.
• Initiates and/or contributes to the development of a health plan in collaboration with the patient and other members of the interdisciplinary team.
•  Encourages maximum independence and accountability for patient self-care.
• Recognizes the need for and initiates effective interventions and treatments.
•  Discusses treatment options with patients and involves them in decision-making.
• Performs a comprehensive and focused health assessment that includes health history and complete physical evaluation; considers the patient’s psychosocial, emotional, ethnic, cultural, and spiritual dimensions of health, including his or her understanding of their health/illness experience and how their daily life is affected.
• Uses and adapts assessment tools and techniques based on the patient’s unique needs.
• Documents accurate and pertinent patient information in a timely manner, including maintaining a comprehensive health summary or patient profile.
• Knowledge of wound care practices is considered a strong asset.
• Understanding of mental health medication and substance use.
• Participate in the development of health care policies and procedures of Living Space.
• Participate in team meetings, trainings, and professional development opportunities.
• Assist in training new staff.
• Timely and appropriate documentation according to relevant standards must be conducted with all client interactions.
• Take the lead on complex housing clients and debrief with the Manager of Housing re. complex housing client needs.
• Debrief the Housing Coordinator re. clients’ Housing needs.
• Follow up with the team daily on client medical needs.

Disclaimer:

This job posting indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required.

An Equal Opportunity Employer

Living Space is committed to equitable recruitment practices and to achieving a diverse workforce and strongly encourages applications from historically marginalized and/or underserved/underrepresented communities, especially individuals who identify with diverse gender and sexual identities (including LGBTQ2+); women; Indigenous/Black/people of colour; people living with disability, HIV and/or other chronic/long-term health conditions; and people with lived experience of mental illness, substance use, trauma, and poverty.