Job Category: Community Development & Services
Job Type: Full Time
Job Location: Timmins

Job Reports to: System of Care, Operations Manager
Salary: $25.97 – $30.81

SUMMARY

Under the general direction of the System of Care Operations Manager this position is responsible for providing day to day administrative support for the Cochrane District System of Care.

The CDSB vision is to further develop a district service environment that is responsive to community needs, which values the individuality of its residents, is respectful to all who receive and deliver services, and fosters personal and professional growth and teamwork among all employees.

KEY RESPONSIBILITIES OF POSITION

• Plans, organizes, and executes meetings, conferences, training, and events, including attendance tracking, material preparation and other logistics.
• Organize training sessions:  meeting invites, refreshments, training materials, attendance tracking.
• Organizing onboarding of partner agencies.
• Prepare agendas and minutes/ notes which are confidential in nature.
• Prepares spreadsheets, presentations, and reports as required.
• Creates and distributes meeting minutes, notes, and materials, following up on timelines, reports and actionable items.
• Maintaining work plan, document tracker, client relations data for System of Care and related working groups.
• Prepares general correspondence as required.
• Create, format and maintain fillable pdf forms.
• Update/maintain System of Care SharePoint page and Dropbox for related working groups.
• Assist with research related to mapping of system strategies, locations for unsheltered homelessness and outreach coordination.
• Track and maintain relevant statistical information, local vacancy and landlord engagement information.
• Acquire quotes and assist with organizing purchases and distribution.
• Maintain, update and distribute System of Care policies as required.
• Assist with the creation and distribution of communications and promotional materials.
• Monitor local news and social media platform for items of interest.
• Collaborates with various departments within the organization and external partner agencies.

CORE COMPETENCIES

• Client Focus: Build and maintain internal and external customer satisfaction through culturally inclusive and respectful services.
• Communication: Listen and communicate in an effective manner.
• Accountability and dependability: Take personal responsibility for the quality and timeliness of work and achieve results with little oversight.
• Flexibility: Adapt and work with a variety of situations and individuals. Openness to different and new ways of doing things.
• Teamwork: Working together to achieve specific goals.
• Ability to maintain confidentiality and exercise discretion in all situations.

CORE VALUES

• Accountability, compassion, empathy, creativity, interpersonal skills, attention to detail, teamwork, time management, communication skills, flexibility, respect, inclusivity, and intuition

JOB REQUIREMENTS

• Professional demeanour with well-developed written and oral communication skills
• Works with internal and external partners and teams, including but not limited to suppliers and government contacts.
• Proficient computer literacy using the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Professional as well as various media channels.
• Experience in desktop publishing and design for both print and digital media
• Ability to exercise discretion and good judgment when handling sensitive information.
• Excellent customer service skills are required to respond to phone, email, and in-person inquiries.
• Ability to maintain confidentiality and use tact/diplomacy effectively.
• Good organizational skills.

EDUCATION & EXPERIENCE

• Post-secondary diploma in business administration or office administration.
• An equivalent combination of post-secondary education and experience will be considered.

CONDITIONS OF EMPLOYMENT

• Satisfactory criminal records check
• Bilingualism in accordance with the French Language Services policy
• Must maintain confidentiality

WHAT WE OFFER

• Employer matched pension plan (OMERS)
• Employer sponsored group health benefits (including optical, dental, drug, and extended health benefits) for full-time employees
• Employee and Family Assistance plan, available to spouses and dependents
• Continuing education and professional development
• Flexible and compressed work week options are available

An Equal Opportunity Employer

The CDSB operates in accordance with the French Language Services policy.

CDSB welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. The Cochrane District Services Board is committed to equity in its policies, practices, and programs.

The Board supports diversity in the work environment and ensures that applications from members of underrepresented groups are seriously considered. All qualified individuals who would contribute to the diversification of our workplace are encouraged to apply. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy